Disclosures

About us

SYSTM Finance is a trading name of Systm Loans Pty Ltd (ABN 54 685 443 538, ACN 685 443 538), an independently Australian provider of short-duration working-capital facilities to established businesses.

Business-purpose lending

Loans and facilities are provided for business or investment purposes only. They are not regulated by the National Consumer Credit Protection Act 2009 (Cth), and the National Credit Code does not apply. Facilities are not consumer credit.

Regulatory position

SYSTM does not hold, and does not claim to hold, an Australian Credit Licence or Australian Financial Services Licence, consistent with the business-purpose nature of the lending described above.

Credit approval

All facilities are subject to credit approval, eligibility criteria and documentation. Applying does not guarantee an offer, and an indicative outcome is not a formal approval. We do not guarantee funding, approval, rates, eligibility or turnaround.

Costs and pricing

Facilities are priced at 0.8% per week on the amount borrowed, flat, over a term of 13 or 26 weeks, repaid weekly. The full cost of a facility, including any fees, is set out in your letter of offer before you commit.

Early payout is permitted. We discount the remaining cost of a facility paid out early by up to 50%; the discount depends on whether the payout is a refinance with SYSTM or a fresh payout, and is confirmed in writing before payment.

Security and guarantees

Security and any director or personal guarantees are assessed per facility and set out in your loan documentation before you sign. We make no blanket guarantee requirement in our marketing.

Turnaround

Turnaround times are targets, not guarantees, and depend on receiving complete and accurate information.

Complaints and financial hardship

We have a dispute and complaints process. Complaints are acknowledged within one business day, reviewed by a person not involved in the original decision, and answered in writing within 30 days. Lodge a complaint at systmfinance.com.au/complaints or by email to info@systmfinance.com.au.

We have a financial hardship process for borrowers whose circumstances change. Applications are acknowledged within one business day and answered within 21 days with the options available. Apply at systmfinance.com.au/hardship or by email.

General information only

Information on this website is general in nature and does not take into account your objectives, financial situation or needs. It is not financial, legal or tax advice. Consider your own circumstances and seek independent advice where appropriate.